Shipping policy

Last Updated: June 2026

At Dessy & Co, we are committed to delivering your order quickly, safely, and efficiently. Every order is carefully prepared and shipped using trusted carriers to ensure your items arrive in excellent condition.

Order Processing Time

  • Orders are processed within 1–2 business days.
  • Orders placed after 5:00 PM (GMT-5) will be processed on the next business day.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping & Delivery

Once your order has been processed, it will be shipped using our Standard Shipping service.

Processing Time: 1–2 Business Days

Transit Time: 3–5 Business Days

Estimated Delivery Time: 4–7 Business Days

Delivery times may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Destination

We currently ship within the United States only.

At this time, we do not offer international shipping.

Shipping Cost

We proudly offer Free Standard Shipping on all orders within the United States.

There are no additional shipping charges at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment through the carrier's tracking system.

If you do not receive your tracking information within 2 business days after placing your order, please contact our customer support team.

Shipping Delays

While we work hard to deliver every order on time, occasional delays may occur due to:

  • Severe weather conditions
  • Carrier service disruptions
  • High shipping volume
  • Public holidays
  • Unexpected operational delays

If your shipment experiences a significant delay, please contact us and we will be happy to assist you.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Dessy & Co is not responsible for orders shipped to an incorrect address provided during checkout.

If you need to update your shipping address, please contact us immediately before your order is dispatched.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Clear photos of the damaged package (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to find the best possible resolution.

Contact Information

If you have any questions regarding shipping or delivery, please contact us.

Business Name: Dessy & Co

Business Type: Women's Fashion Boutique

Address: 18057 8 Mile Rd, Eastpointe, MI 48021, USA

Phone: +1 (734) 419-9143

Email: hello@dessyandco.com

Business Days: Monday – Friday

Business Hours: 10:00 AM – 5:00 PM (GMT-5)